Ronaillabs
Effective date: September 7, 2026 Last updated: September 7, 2026

Privacy Policy

This Privacy Policy explains how Ronaillabs handles information across its mobile apps, this legal website, and support channels. App-specific pages below provide more precise details for each product.

We aim to collect only the data needed to operate the app, maintain safety, support users, comply with app-store rules, and improve reliability.

1. Overview

Ronaillabs publishes mobile apps in categories such as education, AI chat, and entertainment. The exact data handled depends on the app features a user chooses to use, such as sign-in, leaderboard participation, subscriptions, support requests, ads, or local progress tracking.

2. App-specific privacy policies

For the most accurate product-level disclosures, review the privacy page for the relevant app:

3. Data we may collect or receive

3.1 Account and profile data

Some apps may collect email address, display name, authentication identifier, profile image, chosen username, avatar, language, region, and app preferences. We collect this data when users create accounts, sign in, personalize an experience, contact support, or use account-based features.

3.2 App activity and product data

Depending on the app, we may process quiz scores, leaderboard entries, completed lessons, saved progress, AI chat prompts and responses, safety reports, subscription entitlement state, feature interactions, and settings. This data is used to make app features work and to preserve user progress where relevant.

3.3 Device, diagnostics, and usage data

Apps and service providers may process device model, operating system, app version, language, approximate region, crash reports, performance logs, session events, and technical identifiers. We use this data for reliability, debugging, fraud prevention, security, analytics, and app-store compliance.

3.4 Advertising and attribution data

Apps that show ads may use advertising identifiers, approximate location, ad impressions, ad interactions, and consent status where permitted by platform settings and applicable law. This supports ad delivery, frequency capping, fraud prevention, measurement, and rewarded ad features.

3.5 Support and legal request data

When users contact us, we receive the information included in the message, such as email address, app name, account identifier, screenshots, device details, and the contents of the request. We use it to respond, verify ownership, investigate issues, and keep records required for compliance.

4. Why we use data

  • Provide the service: operate app features, accounts, preferences, progress, quizzes, AI chats, subscriptions, and support flows.
  • Personalize the experience: remember settings, selected content, study progress, companion preferences, and language choices.
  • Maintain safety: detect abuse, enforce rules, process reports, moderate AI-related interactions, and protect users and systems.
  • Improve reliability: diagnose crashes, monitor performance, fix bugs, and understand which features need improvement.
  • Show and measure ads: deliver ads, support rewarded ads, reduce fraud, comply with consent rules, and measure performance.
  • Manage billing: validate purchases, restore subscriptions, resolve entitlement issues, and handle support questions.
  • Comply with obligations: satisfy platform, legal, tax, accounting, fraud prevention, and security requirements.

5. Google Play and App Store privacy alignment

Ronaillabs maintains this policy and app-specific privacy pages to support Google Play Data safety disclosures and Apple App Privacy information. If an app's data practices change, we update the relevant app-store privacy declarations and this website as appropriate.

  • Google Play account deletion requirements are supported through in-app deletion where applicable and a public web deletion request page.
  • Apple App Store privacy expectations are supported by identifying collected data categories, collection reasons, third-party processing, and user choices.
  • App-store privacy labels are summaries. This website provides additional detail and should be read together with each app's store listing.

6. Sharing with service providers

We do not sell personal information. We may share or make data available to providers that help operate our apps, including app stores, authentication providers, cloud hosting, analytics, crash reporting, advertising networks, payment/subscription processors, AI infrastructure providers, database services, safety tooling, and customer support tools.

7. Retention and deletion

We keep data only for as long as reasonably needed for the purposes described above. Account data is generally retained while an account is active. Local progress may remain on the device until the user deletes the app or clears app data. Billing, fraud prevention, legal, tax, security, and backup records may be retained for longer where required or permitted.

Account and data deletion instructions are available on the Account Deletion page.

8. User choices and rights

  • Users can request access, correction, deletion, restriction, objection, or portability where applicable law provides those rights.
  • Users can manage ad personalization and tracking permissions through device, Google, and Apple settings where available.
  • Users can unsubscribe from paid plans through the app-store account used for purchase.
  • Users may need to verify account ownership before privacy or deletion requests can be completed.

9. Children and age suitability

Our apps are intended for the age groups shown in their app-store listings. We do not knowingly collect personal information from children below the age required by applicable law without appropriate authorization. If you believe a child provided information improperly, contact us so we can review and take appropriate action.

10. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect data. No method of transmission or storage is completely secure, so users should protect account credentials and report suspected unauthorized access.

11. International processing

Ronaillabs and its service providers may process information in countries other than the user's country. Where required, we use appropriate safeguards for cross-border processing.

12. Changes

We may update this Privacy Policy when products, laws, platform requirements, or data practices change. The “Last updated” date will show the latest revision.

13. Contact

  • Company: Ronaillabs
  • Support and privacy email: support.ronailabs@gmail.com
  • Legal email: legal@ronailabs.com
  • Website: https://legal.ronailabs.com